Privacy Policy
Last updated: 17th June 2025
Coconut Travel Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, book holidays, or contact us.
1. Who We Are
Coconut Travel Limited is a UK-based travel agency.
Company registration number: 13632580
Registered address: 61 Middle Street, Blackhall, TS27 4EE, United Kingdom
Email: sales@coconuttravel.uk
Phone: 0191 5871170
WhatsApp: 07389 737085
2. What Information We Collect
We may collect the following personal data:
Name, address, email, and phone number
Travel preferences and requirements
Passport details (for bookings)
Payment details (processed securely by third-party merchant services)
Health or mobility information if voluntarily provided by discussion in person or over the telephone and or in writing (e.g. assistance needs, allergies, medical conditions)
3. How We Use Your Data
We use your data to:
Process holiday bookings and payments
Contact you about your trip or enquiry
Send you special offers or updates (if you’ve opted in)
Comply with legal and regulatory obligations
4. Marketing
We may send you updates via email, SMS, or WhatsApp — but only if you’ve agreed. You can opt out at any time by clicking “unsubscribe” in emails or messaging us directly.
5. Sharing Your Information
We only share your data with:
Tour operators, airlines, and accommodation providers (to fulfil your booking)
Third-party merchant services (to process payments securely)
Trusted service providers who help us run our website and systems
We never sell your data to third parties.
6. Cookies & Website Tracking
We use cookies to improve your experience and understand how our site is used. You can control cookie preferences via your browser settings.